Shipping Terms

MEGALEX

INCOTERM 2020 EX-WORK

1. DELIVERY TIME:

  • Express Shipping (10 Business Days – Subject to prior sales).

  • Standard Shipping (4-6 Weeks – Subject to prior sales).

2. SHIPPING AND HANDLING:

  • Shipping costs will be determined at checkout based on the weight and destination of your order.
  • You will receive a tracking number for your order once it has been shipped.
  • We will not ship orders to P.O. Boxes.
  • We reserve the right to change shipping rates at any time.

3. DELIVERY TIMELINES:

The standard delivery time for all orders is four to six weeks, subject to product availability. This means that your order will typically arrive within the specified timeframe. However, in some cases, there may be delays due to unforeseen circumstances. We will provide you with regular updates on the status of your order and will inform you of any delays as soon as they are identified.

4. EXPEDITED SHIPPING OPTIONS:

For those who need their orders delivered sooner, we offer expedited shipping options, available for an additional fee.These options will typically expedite your order by 10 business days. Please contact us for more information on expedited shipping options.

5. INTERNATIONAL SHIPPING:

We ship internationally to most countries. Please contact us for a shipping quote and to confirm the availability of your desired products in your country.

6. IMPORT DUTIES AND TAXES:

Import duties and taxes are the responsibility of the buyer. Please check with your country’s customs office for more information.

7. CUSTOMS CLEARANCE:

All international orders are subject to customs clearance. Please allow additional time for your order to clear customs once it reaches its destination country.

8. DAMAGED OR INCOMPLETE ORDERS:

Please inspect your order carefully upon arrival. If you find that your order is damaged or incomplete, please contact us immediately. We will work with you to resolve the issue.

9. RETURNS:

Returned items must be in their original condition and packaging. You will be responsible for the shipping costs for returning your order. For more information on returns, please refer to our Returns Policy